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Chief Operating Officer – Government Digital Services

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Permanent
Executive
CEO/COO
United Kingdom & ROI
London
£130k per annum + benefits
18.04.2018 03:45 PM
GDS/GR18

Since 2012, the Government Digital Service has been at the heart of working on things that matter; driving digital transformation to make a difference to millions of people.

Our diverse variety of work, combined with our GDS Academy, is pushing a new era of digital understanding, education and development. Unleashing the power of creativity, our teams of agile developers, designers, project managers and content owners build truly transformational products. Be it Gov.UK (which has received over 5 billion hits since its launch at the end of 2012), Verify, Pay, the Digital Marketplace or new apps - our journey has only just begun.

We are passionate about the work that we do; our teams are bright, bold and highly engaging. At the Government Digital Service, our job is transformation; to make government work better for everyone – and the COO will play a critical role in our growth.

About the role

Recognised globally for revolutionising how government integrates and interacts with the UK public, GDS now seek a COO to play a critical role in driving our ambitious plans; to make government services simpler, clearer and faster to use.

Overseeing the day to day corporate business operations, including a significant budget and 860 staff, this highly visible role will inspire and motivate people at all levels, managing stakeholders across government departments and UK business alike. In charge of the successful delivery of our financial management and people strategies, the COO will provide leadership and vision, whilst successfully planning, directing and coordinating our operations to ensure organisational performance, productivity and efficiency.

As a leader with impact, drive and ambition, you will occupy a role that provides huge opportunities to transform public services on a global scale. Not only will you ensure the effective operation of a large team across a complex infrastructure, but your strategic transformation skills will underpin the performance of one of the most innovative parts of UK Government.

Reporting to the Director General, you will lead the day to day corporate business operations and ensure the successful delivery of our ambitious programme of work, with a 2017/2018 annual budget of £128m.

Responsibilities will include:

  • Managing the financial wellbeing of the organisation, including preparing and controlling operational budgets and providing reporting to HM Treasury; 
  • Driving organisational development activities and being accountable for the definition and design of GDS People Strategy, to address culture, strategic workforce planning and effective recruitment and onboarding strategies;
  • Developing new ways of working to improve processes and policies that align with organisational goals, whilst complying to the required standards; 
  • Driving the GDS Investment Board and being accountable for business planning and performance, as well as portfolio delivery and risk management;
  • Inspiring and motivating by demonstrating excellent leadership behaviours.

Civil Service Competencies

In the Civil Service we use our Competency Framework to outline expected behaviours and we will use these as part of our wider assessment during the interview process.
For this role, the following competencies are the most relevant:

  • seeing the big picture
  • changing and improving
  • leading and communicating
  • collaborating and partnering
  • achieving commercial outcomes
  • managing a quality service


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.


For an informal and confidential conversation please contact Naomi Randall on 020 8253 1806 or email GDS@global-resourcing.com for an information pack and how to apply.

Applications to be received by 9am Monday 14th May 2018

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