Posted on January 26, 2016 · Posted in BANKING

Our highly reputable client is recruiting for an eFX/ FXO Application Manager for a high profile project based in Frankfurt Germany.

The ideal candidate must be German speaking with a good command of English and meet all of the requirements below.

Main purpose and tasks of this role:

  • Ensuring the global production Service Level Agreements (SLAs) as well as willing to optimize the SLA
  • Implementing changes in accordance with agreed Change Management requirements
  • Ensuring the well-being of the system as a whole functions.( Secure the Stability of the platform: e.g. daily health checks, monitoring of the platform)
  • Prioritize the all audit and compliance tasks and initiatives
  • 1st and 2nd level support of all issues and initiatives
  • Creation and maintenance of support documentation
  • Weekday and weekend duties including standby-call if required
  • Working with Global support teams to provide a Single support solution
  • Reliable process surrounding managed applications, co-ordinated with all relevant stakeholders
  • Communicating with business end users as well as IT Development/Infrastructure teams

Required Skills and Experience:

  • Knowledge of database technologies (Sybase, MS-SQL)
  • Scripting skills (Perl & Shell)
  • Excellent communication skills at all levels of IT and the eFX and FXO business
  • The ability to work under high pressure
  • Excellent customer service skills dealing with trading and sales staff
  • The ability to work as either part of a team or stand alone when necessary
  • A good knowledge of ITIL based service delivery process as well as operating Systems – UNIX, Windows
  • Knowledge eFX/FXO pricing and trade flow is an advantageous but not essential
  • Fluent in English, spoken and written
  • Good German communication skills

Essential Skills (Working Experience):

  • 4-5 year’s relevant working experience in a busy trading floor environment
  • Very good understanding of eFX and FXO business
  • Working experience with in-house eFX and FXO systems
  • Experience of knowledge sharing via Wiki, training sessions
  • Experience of dealing with complex problems and failure analyses to find a resolution
  • Assurance of the Operation of applications while maintaining the SLAs and the internal and external regulatory requirements
  • Maintenance of support documentation for operation (functional/technical)
  • Backup and recovery management
  • User support for functional and technical questions concerning the FX trading platform
  • Cooperation in user acceptance tests (UAT)
  • Cooperation in monitoring and/or purchasing software licenses
  • Good Understanding of monitoring concepts (ITRS Geneos an advantage)


Please get in touch for further details regarding this opportunity.

Minimum required language knowledge (speaking+writing):

    • German and English

Job Location: Frankfurt, Germany
Job Reference: 113205
Job Type: Contract
Job Rate/Salary: Negotiable